Friday, May 01, 2009

Oops #2


Apparently I have a hidden talent for wrecking my laptop computers in unique and spectacular ways. In late 2007 I reversed the polarity on a universal power adapter, frying my ancient Dell Inspiron. It turned out to be a good excuse for buying myself a new MacBook, which I fell in love with. My Mac has been rock-solid reliable for the year and a half I've owned it; my only complaint is how easy the edge of the plastic case chips, a common problem Apple subsequently solved with the new aluminum unibody MacBooks (for a $300 premium over the plastic versions!). 

On the morning of my birthday a few weeks ago, I woke up at 7am in my Pittsburgh hotel room to a faint crackling sound. I thought I was imagining things so I rolled over and tried to go back to sleep. Then I heard it again; I sat upright and caught an acrid whiff of electrical smoke. That got my attention very quickly; I jumped out of bed and followed the crackling sound. To my horror, it was coming from my MacBook, which was sitting in a pool of clear liquid on an ottoman next to the bed. I snatched the laptop out of the puddle, took out the battery, and ran into the bathroom to towel it off as well as I could. Then I tried to figure out where the liquid came from.

My lunch box was sitting on the same ottoman and was at the very epicenter of the puddle. My first thought was that an ice pack burst. When I investigated, though, all ice packs were accounted for and intact, and there was no moisture inside the cooler.

I decided to touch and smell the mystery liquid that was now quickly drying. As near as I could tell, it was just plain water with a slight twinge of burnt silicone to it. I checked the ceiling for any sign of leakage and asked the hotel's maintenance guy about it. He agreed that it didn't look like there was any water damage to the ceiling, and pointed out that it hadn't rained and there were no water pipes near that location.

I still have absolutely no idea where the water came from. It crossed my mind that, having enjoyed a number of adult beverages the night before in celebration of my birthday, I might have risen half-awake in the night and mistaken my MacBook for a commode. There was none of the smell you'd expect to accompany any such event, though. One of my flight attendants helpfully suggested that since I'd neglected to deadbolt my door, perhaps a mischievous cleaning lady had opened it and lobbed in a water balloon. When I rolled my eyes she quite correctly pointed out that I don't have a better answer. The Apple techs couldn't come up with any hardware-related explanation.

I left the battery out of my computer for the rest of the trip. When I got home, I let the computer sit in a pan of uncooked rice for a few days. It's possible that this is merely an old wives' tale, but I've heard that doing so will draw moisture out of waterlogged electronics. Amazingly enough, the computer booted up on AC power! Reinserting the battery, however, led to smoke and imminent destruction by fire. My local tech suggested that perhaps only the battery-to-logic board cable was damaged, but closer inspection revealed widespread damage to the logic board itself, making repair uneconomical. Since then I've been using the computer on AC power only, and it's been shutting down unexpectedly with greater and greater frequency. This morning it shut down and refused to boot back up. The mystery liquid's path of destruction had finally run its course.

The bottom line is that I'm typing this on a brand new 13" MacBook - yes, still the plain-jane white version rather than the snazzy unibody. I picked it up this morning from MicroCenter with a $200 rebate, making this the cheapest new MacBook I've ever seen and easing the pain just a little bit. My next purchase? A waterproof case, in which my computer will spend every instant that it's not in use. You never know when a puddle of water will appear out of thin air and turn your $1000 computer into sizzling, smoking garbage.


Blogger Ryan said...

Hmmm. Very interesting. Was it humid in PIT and your room air conditioning going? Perhaps there was some freak condensation going on when your computer was in standby?


7:43 AM  
Blogger Aviatrix said...

Wow, you have a talent. I'm only on my second laptop, and my first was purchased in 2002.

7:50 AM  
OpenID robincapper said...

Did the hotel have a cat?

7:59 PM  
Blogger G. F. McDowell said...

Could you let us know what waterproof case you wind up using for your macbook?

7:56 PM  
Blogger John said...

Guess those silly Microsoft "Laptop Hunter" ads didn't make much of an impression.

6:00 AM  
Blogger Wayne Conrad said...

This comment has been removed by the author.

6:02 PM  
Anonymous Rick Barlow said...

No mystery here, it's well known that when a Mac is aware that it is in close proximity to a PC they begin to worry and "sweat" about having to compete against the PC. Must have been that. I like your first suspicion that you may have mistaken the Mac for a toilet that prophetic or what?
Just kidding you know me.

6:49 AM  
Anonymous Amy said...

Perhaps also purchasing a robust insurance policy might be a good idea, no? LOL

12:02 PM  
Anonymous Jay said...

The Apple techs couldn't come up with any hardware-related explanation.You mean they stopped using those water-cooled processors? =0}

8:43 AM  
Anonymous zb said...

How much water was it? You say ice was nearby? Could the moisture in the air have condensated on the ice packs and then ran down to the table, causing the puddle?

11:26 AM  
Anonymous Electra said...

I hope you purchased the Apple Care warranty for your new machine - other than their products, its the best thing Apple sells - a life saver.

4:59 AM  
Blogger Sam said...

It was a lot of water. Not humid, not anywhere near the air conditioner (which was off), and the ice packs were already warm at the time as I'd already eaten the perishable items in my lunch box. The puddle of water was quite large, perhaps 12x18 inches. Still really scratching my head over what the heck happened.

12:17 PM  
Anonymous Anonymous said...

Good airlines very helpful for emigration and very less chances of accidents. So I 1st satisfied with airlines.

10:38 PM  

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