Sunday, October 15, 2006

Don't Be That Pilot!

Most experienced pilots, I have found, are more than willing to help new pilots coming up in the profession. I, and many others, have had perfect strangers offer to walk in resumes or introduce us to chief pilots. Yet many senior pilots who are inclined to help individuals harbor a certain disdain or even resentment for newer pilots as a group.

This disdain sometimes presents itself in discussions about a company's hiring practices. "They're hiring a bunch of 600 hour wonders," goes the common complaint. This term - 600 hour wonder - has a whole range of connotations that extend well beyond how many hours the newhires have. A newer, tongue-in-cheek term for the same thing is "Shiny Jet Syndrome." The "SJS sufferer," like the "600-hour wonder," is a stereotype, but one that is useful to examine to reveal how many experienced pilots perceive newbies.

Those "afflicted" with SJS are usually young, without much life experience. In fact, they may never have held a job outside aviation. They are ever dissatisfied with the entry-level jobs available and would rather jump ahead to a "real job," ie the Shiny Jet. They are thus seen as unwilling to pay their dues, the implication being that they think they're better than all the pilots who did work long and hard to earn their current jobs. These youngsters seem willing to fly for any wage (so long as it will propel them to that coveted major airline job) and thus are seen as a threat to the profession.

This stereotype persists even as many young pilots have become more involved in their unions and the fight to better the profession. I don't think that it's really threat to career that makes experienced pilots see new pilots this way. Rather, the perceived attitudes simply offend their sensibilities and values, and are seen as an almost personal insult.

Want to get a major airline pilot steamed? Tell him: "You have the best job! I'd do anything to do what you do!" Why does that upset him? It's not that he hates his job - in another context, many would admit that they enjoy it and indeed would rather do nothing else. No - by openly coveting his job and proclaiming in the rosiest terms how great it is, he feels you are discounting how long and hard he worked to get there, you're completely ignoring the sacrifices he makes in being away from his family, you're forgetting the 9 hour overnights and 15 hour duty days and broken airplanes and flow delays and irritable flight attendants. You're glossing over the unease he feels as paycuts loom and furloughs creep ever closer to his seniority number. You're essentially denying that this fellow works for a living, a charge that airline pilots have always been sensitive to.

Coming from someone outside aviation, such ignorance is perfectly forgivable. Coming from someone within the industry - even at the bottom levels - it is insulting and vaguely threatening.

Why is this important to you in the lower echelons of aviation? Recall that most experienced pilots are very helpful to individuals, and this is a very important key to your career advancement and education as a pilot. But it is important to be mindful of the newbie stereotype because you can really hurt your prospects by pushing senior pilots' "this person is a tool" buttons. Here are a few tips for presenting yourself as the enlightened newbie rather than an overeager superachiever who'd stab his own mother for an airline job:
  • Don't make aviation all-consuming. Present yourself as a well rounded individual. A wise old pilot once told me "Your best interview will be the one where you talk fly-fishing with the chief pilot." On my last interview I discussed the 1915-17 Armenian Genocide with the chief pilot. Go figure.
  • Be positive about your current job. "Instructing sucks" is a big red "SJS" warning light. A better statement: "I enjoy instructing, and I've really learned a ton. Unfortunately it just doesn't pay enough, so I'm looking at moving on."
  • Ask about the negatives, what the senior pilot doesn't like about the job. While they'll tell you about the hassles, they'll often emphasize that the good things overshadow them. It's eerily opposite to the reaction if you tell them what a great job they have.
  • Express a willingness to pay your dues. "I can't wait to have your job!" is a little annoying. "I'd really like to do what you do someday, but right now I'm having fun and learning a lot while building experience" shows humility and respect for the time-worn traditions of aviation.

I think that unless you're a complete social dufus, it's pretty easy to avoid painting yourself as the newbie stereotype. Amazingly, I have met pilots who came across as that exact stereotype and were quite clueless about it. But I think my readers are smarter than that :-).

17 Comments:

Anonymous Anonymous said...

I thought SJS was a bunch of BS and hype until I saw the other flight instructors at the school I was working at bail on chances to work at Ameriflight and Ameristar to go to places like ExpressJet and Pinnacle. Then I've seen AMF pilots bail before their contract is even up to go fly for Horizon or Skywest. They're response?

"I need to get some jet time, and without it I'm not going to go anywhere. Anyways, who wants to fly a Chieftain or a turboprop for longer than they have to?"

SJS my friend, SJS. I'll take my dirty freighters, thank you very much!

10:41 AM  
Anonymous Anonymous said...

Sound advice for just about any profession, I think.

11:37 AM  
Blogger Jade said...

Good stuff here.

1:03 PM  
Blogger LoadMasterC141 said...

I know this will be well received (Ha!), but I would not want to fly freighters for any longer than I had to either! If you have read Sam's Blog from the beginning, neither did he, AND he did'nt!

Sam, great advice that, like others said, works for any professions.

I would love to see an equal argument saying, "Don't be that grumpy old pilot!” Truly some of these 'old-hat, been everywhere, flown everything' major guys can be that way. I am, of course basing my opinion on my own limited experiences.

One case and point though: I have lived next door to a US Airways 767 Captain for years. He has got to be one of the grumpiest people I have ever met. His wife sort of adopted my wife and I when we moved in so I have to see this guy constantly. I am always interested in his flying, which he hates the most, so I stopped bringing it up. Well, he still brings it up all the time and always tries to paint such a horrible picture of it.

Most of the time, the guy flies to London 3 times a month and Munich once or twice. He has almost 20 days off most of the time, and brings his wife (Retired) or kids with him quite often. He has never had any job but that of a pilot, and seems to think that we (The 9-5ers, er 6-8ers these days) have such a better life. As someone who has been on both sides, I keep trying to tell him how nice it is to have more than 8 days off a month, and be able to look outside a window at FL370 rather than at the drab cubicle wall of my Dilbert world. Bah! He never listens. Thinks I am too young to have any perspective that he should listen to.

I have many other instances, but truly, when I run into a "Old-Grumpy big striper” that wants nothing more than to be miserable to everyone he is around, I usually try to humbly chat with them, using many of the tactics you prescribe. I would love to learn even a few trinkets of the vast knowledge and experience they have to offer, but there is a point where their attitudes do not warrant any kind of respect.

I had one of these seasoned guys sitting next to me just a few months ago. I immediately eyed him up a little to gauge if he would be one of those “Helpful” guys I could talk to, or if I should just keep my mouth shut. He was grumpy, you could tell by the look on his face. I would not be speaking to this guy. I sat there reading my copy of Flying Magazine. I had briefly stopped on a page with a huge advertisement for Gulfstream Academy, to see what marketing crap they had come up with this time. The old-hat noticed and made a loud snort and shook his head.
"Horrible what the marketing departments do these days huh?" I said.

"I hope for your sake, you are not considering flying as a career. It is horrible. We are just like long-haul truck drivers. The people I see trying to get into this field often have a glossed over picture of what it is like. ", He said.

Do you regret becoming a pilot then?

“Flying a plane is cool for the first few years, and then it is just a job. You are away from home 10-15 days a month. I guess…. yes, I wish I had a normal job working Monday thru Friday and was home every night and weekend. You really do not understand how good you have it”.

Now…. Here is where I start taking offense. This is the reciprocal effect of what Sam mentions; the pilot has become presumptuous about my “glorious non-flying life”. I’ll be darned if this guy has any right to do it to me any more than I do him.

My retort was swift.

"Let me guess...You are on your way home from a 4 day trip and all you want to do is get home and NEVER come back to work. The trip was crap because the plane kept breaking down, and your snotty young copilot doesn’t like you because you treat him like a snotty young copilot. You missed your kids (Insert some event here) and you feel now like you always miss everything because you’re gone.
And now, you only have a lousy 5 days off before you return to work. Am I close at all?"

Oh that did not go over so well! I guess he thought he commanded respect no matter what; even from his paying passengers. The funny thing is his only reply was to reiterate how much I did not know about the job. Well Duh!

I finished with "Sir, I could not possibly know as much as you about being a career pilot, just as I suspect you could not know as much as me about sitting in a cubicle, playing "excel, Access, VisualBasic-Jockey", day-in and day-out. I work 11 hours a day minimum, get weekends off if I am lucky, and 2 weeks of vacation a year for the next 5 years. Oh and those home every nights? Think about it and you’ll get an idea of how much those precious 3-4 hours awake at home are. Your right. I don’t know how bad flying is, with the exception of the few thousand hours I logged as a crewmember on a cargo plane. I do know that I want to experience it anyway, and even old-grumpy captains will not dissuade my desire to stop working in a cubicle"
(I was quite impressed with myself at this point)

In this instance, the Captain decided he was not going to get anywhere with me, said that he had never thought of "the other side" much, and he left to chat with the FA’s once we got to cruise.

10:49 AM  
Blogger Aviatrix said...

Really good post, Sam. The grass is always greener somewhere else. I remember working a dirty manual job while daydreaming of having a job where I could dress up and have nice nails at work. I remember wearing stickings and heels to work every day and wishing for a job where I could wear t-shirts and jeans.

Like your grumpy captains, I also discourage anyone from taking up a career as a commercial pilot. It's really quite a stupid and discouraging career and anyone who can be disuaded by a grumpy captain would certainly have been disuaded by the reality anyway, so I've saved them a considerable amount of money and heartbreak.

The grumpiest captains I know got their shiny jet jobs early. I know a woman younger than me who was a two hundred hour wonder at a good company and now you don't want to go out with her unless you're in a group, or it will be all her whining about schedule, pay and equipment. The happiest senior captains I know have flown in every desolate corner of the country and still appreciate how good they have it.

If I have to talk to one of those grumpy captains, I talk with them about their sailboat or their horses or their cottage. And if the subject turns to how horrible flying it, I smile and say, "Yes, I know, but I'm hooked too badly, I'll never be able to quit. I'll end up just like you."

But I'm lying. I won't be grumpy, really. And my horse will be shinier.

11:53 AM  
Blogger Sam said...

Excellent points all. I think what Aviatrix is saying about the grumpiest captains being the ones that got early breaks holds a lot of water, and it very much meshes with what Loadmaster was saying about grumpy captains not knowing what it's like on the other side. I probably have a little bit of "grumpy captain" in me in that I do feel a little responsibility to set starry-eyed newbies straight (even though I'm almost a n00b myself...). But I still acknowledge that even with the irritating parts of the job and the infuriating things about the industry, I still wouldn't change what I do. Of course we'll see if that attitude holds of for the next 35 years :-). Feel free to call me on being a grumpy captain (more likely, a really grumpy seven year FO!) whenever you see it creeping in ;-).

12:30 AM  
Blogger LoadMasterC141 said...

I certainly do not think I know much about life as an airline pilot. You can read all the persepctives in the world, but you'll never "know" it until you are there yourself.

I can see day to day piloting becoming a bit mundane over the years, but I KNOW it will beat the even more tediously boring life at work I have now.

The part I am looking forward to the most is the compounded time off (I'd work 3 weeks straight to get 5 days ina row off, it means so much more), and the ability to do the type of travelling you do Sam.

Thouigh it will be years before I come back to the $70k+ I make now, it would all be worth it to do a bit of travelling. In way again, my time in the Air Force hurt me a little. I got to see so much of the world and loved it. Its' hard to work the monday to friday gig with a once a year trip somewhere.

10:38 AM  
Anonymous Anonymous said...

say why dont you apply for a corporate job with Elite AViation, the cheif pilot and director of operations , well putting it politely, they are a waste of rations ...

12:30 AM  
Anonymous chad kirkman said...

This is Chad Kirkman. I have been a pilot for over 20 years (17 commercial). After securing a job at the "major airline 8 years ago I learned that my airline (DHL) is going to give its business in the US to UPS. I expect to be without a job in less than a year. I still have 24 years left on my mortgage. Despite 20 years without one single warranty claim on my product....I am without work.
When times are profitable, the MBA's will steal enough money to make your company unprofitable. When times are bad the MBA's will blame it on overpaid pilots. No way to win. The $4/gal fuel will only make it worse. Want to be a pilot? Sure?
I am 38 years old and starting a new career as a contractor. I can't see how I can experience any more toture from that industry than I have experienced from my last. Being a pilot sucks. A local grocery store manager with a large chain makes more than a captain at a "major airline" he is home every night and has stability with less responsibility andthe job requires no license. Still 3want to be a pilot? p.s. after the women lib movement and the aids scare (basically after 1983), no boady is bangin flight attendants on wim anymore either.

10:05 PM  
Anonymous Anonymous said...

I am a captain for a large regional airline. I am 30 years old and have decided to make a career change. Don't get me wrong, flying airplanes is fun. Just dont make a career out of it. There is nothing fun about this job. My company is laying pilots off. The pay isnt that good anymore considering the responsiblity. I worry about my job. Its hard to sleep at night worrying about the unstablility of this job. Sure, you get some extra days off a month, but I would rather be home every night. Living in hotels half your life is a depressing thought. Please do yourself a favor and get a solid college degree. Find a career that has a future. Then once you make good money you can rent airplanes and fly for a hobbie.

10:53 AM  
Anonymous Anonymous said...

Chad Kirkman is a cunt.

8:20 PM  
Blogger vishnuprasath said...

Plenty of companies are hiring fresher & experienced Pilot Jobs in Gurgaon.So Rush to grab your job with attractive salary now.

2:35 AM  
Anonymous Anonymous said...

you are right he is.... and is not very good as a contractor either.... He likes to give all the neighbors alot of s**t.....

5:35 PM  
Anonymous Anonymous said...

Is there any reference to Shiny Jet Syndrome prior to 2006. Many of those afflicted already have full blown SJS. Searching for origins for vaccine development. www.shinyjetsyndrome.com

8:12 PM  
Blogger CK said...

Call me a cunt to my face coward!
I am not giving neighbors shit, just throwing back what HOA throws at me! Just becasue I win....you whine like a bitch.

I think I am a very good contractor....I am still in business, Rollins and about every other contractor around here is out of business.

You are intitled to your own opinion, but not your own facts.

9:41 AM  
Blogger CK said...

Freasher and experienced pilots?

i don't get it. Want experience, you must pay.

Just what I want to do...move to freaking India to chase a jet.
Used to be, peopel came to the USA to find jobs, now we must move to India to find a job?

I will leave this job to the freash ones.

9:46 AM  
Blogger CK said...

The only ones I think could have called me a cunt.
1- Drye, alocholic niehgbor with crack whore girl friend that lost thier kids to DSS
2-Cauble, plumber that thinks he is better than everyone else, was upset when he saw I visited classmates site where his wife had posted (was afraid I was researching him)
3-Poston, long story, but his house was seized by the courts and sold
4-Reese, not likely but he was an Air trafic controller and was jealuos of pilots.
5-Peters, the little handi-capped man that thinks everyone is trying to steal his land.
6-Eidson, he is pissed because I exposed the fact that his wife (HOA treasurer) billed me for a lot not in the subdivision while not billing herself for a lot she owns that is in the subdivision.
All these are neighbors in a HOA that try to control what you do. I win every battle with these people and they whine like stuck pigs whane I beat them, time after time.

If standing up for your property rights makes you a cunt...then call me juicy.

10:09 AM  

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